Field Service Technician
Why Work Here.
New West Truck Centres has access to the latest diagnostic tools and equipment. Surround yourself with certified technicians who specialise in Freightliner, Western Star, Thomas Built, Sport Chassis, Detroit Diesel, Cummins, and other brands of heavy-duty trucks.
Treated Well.
Your direct manager, foreman and lead hands are well-respected and knowledgeable leaders who always remain calm and collected, even in the most challenging situations. They genuinely care about the mechanics and take the time to listen to their concerns, offering guidance and support when needed.
Trained Well.
Employees have access to cutting edge technological training opportunities, web training, and career development training, in addition to our in-house training programs and certifications that will develop your skills and advance your career.
Paid Well.
Our total compensation package offers health, dental, EFAP, vision and life insurance. Base salary for Field Service Technician is $46.36-51.36 an hour.
The role:
Under the supervision of the Service Manager, the Field Service Technician will perform diagnoses and repairs in all areas of on-highway vehicles.
Problem Solving – 80% of your time is spent here
- Maintenance and repairs in the field at customer sites
- Troubleshooting equipment issues
- Inspection, maintenance, troubleshooting, overhaul and repair of various components of a variety of heavy-duty trucks equipped with diesel engines and automatic or manual transmissions
Reports and Training – 20% of your time is spent here
- Accurate and timely submission of reports and inspections
- Maintain a safe and clean work environment by complying with procedures
- Keep close track of your time and document everything done to repair the problem
- Continuous upskilling and development through in-house training programs to advance employees in the latest technology in trucking as well as their career at New West
Education/Certification
- Journeyman Heavy Equipment Certificate
Experience
- Must have own tools
- Ability to understand and effectively use computer equipment including computers for diagnostics
- Must be able to work in a high-pressure environment safely
- Must be able to present yourself in a positive, professional manner to colleagues and customers
3 Things To be successful as a Field Service Technician
- Internal drive & curiosity to get to Why
- Always willing to help out
- Excellent communication skills
Other details
- We welcome all qualified candidates to apply, the diversity of our workforce reflects the communities and customers we serve
- Professional references will be required
#IND1
- Department
- Service
- Locations
- Lethbridge
- Hourly salary
- 46.36 - 51.36
- Employment type
- Full-time
About New West Truck Centres
We are New West Truck Centres, a trusted name in heavy-duty trucks since 2008. From two locations, we’ve grown into a network of dealerships, body shops and collision centres serving Alberta and interior British Columbia. We represent a wide range of heavy-duty trucks and parts brands, including Freightliner, Western Star, Thomas Built, Mitsubishi Fuso, Sport Chassis, Detroit Diesel, Cummins, Autocar, and more.
Born from the vision of an integral leader who has worked in every aspect of the business, this comprehensive background fuels our passion for exceptional customer service, ensuring the best experience at all our locations in Calgary, Balzac, Lethbridge, Red Deer, Medicine Hat, Cranbrook, and Taber.
Our "person-centered" corporate culture values each team member as essential to our success. This approach has earned us rewards such as Best Employer for Recent Graduates and Top Company for Women to Work for in Transportation. We actively support various charities and participate in numerous community and industry initiatives.
Field Service Technician
Loading application form
Already working at New West Truck Centres?
Let’s recruit together and find your next colleague.