Sales Coordinator

Location: Calgary, AB
Schedule: 7:00 am – 3:30 pm (sales-related role; hours outside the normal schedule can be expected)
Employment Type: Full-time, in-office

Why Join Us

At New West Truck Centres, the Sales Coordinator is the behind-the-scenes engine for our sales team. You organize processes, keep information flowing across departments, and make it easy for Sales to focus on customers and revenue. You will have a clear roadmap, hands-on training, and the tools to do excellent work in a fast-moving environment without owning a customer portfolio.

Treated Well

You will be part of a supportive, team-first culture where managers and colleagues share information, listen to ideas, and help you succeed. We back each other up to keep the business moving.

Trained Well

You will receive structured onboarding, role-specific systems training, and ongoing coaching. We will train you on CRM workflows, order processing, reporting basics, and internal communication standards so you can perform with confidence.

Paid Well

Base salary of $50,000 - $65,000 plus performance-based incentives.
Comprehensive health benefits package, including health, dental, vision, EFAP, and life insurance.
Paid time off and flexible work arrangements.
Employee discounts on company products and services.
Opportunities for professional development and advancement.

The Role

This role is not customer facing and focuses on internal coordination and execution.

• Administrative Support and CRM (30%): Initiates POs to vendors; manages incoming truck intake and documentation; coordinates with the Bodyshop; keeps inventory and unit status current; conducts DTF audits; updates the system when trucks are ordered (specs, pricing, ETA).
• Order Processing (25%): Enters and validates orders, coordinates with Sales/Parts/Finance, tracks through delivery, and escalates internal issues; sales reps handle any external communication.
• Sales Operations and Interdepartmental Coordination (25%): Schedules sales meetings and calls, prepares agendas, notes, and action items, distributes updates, aligns Sales with Service and Parts, and maintains shared calendars and folders.
• Sales Support (20%): Manages samples and product information, keeps collateral current with Marketing, and maintains price lists and templates.

Education

• Post secondary education in business administration, marketing, or a related field is preferred.
• An equivalent mix of education and relevant experience will be considered.

Experience and Skills

• Experience in a sales coordination, sales operations, or administrative support role.
• Excellent organization and time management with effective prioritization.
• Strong attention to detail and accurate data entry and record keeping.
• Clear, professional written and verbal communication for internal stakeholders.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint) and CRM software.
• Collaborative approach in a fast-paced, deadline-driven team environment.
• Adaptability and willingness to take on new responsibilities.

Who You Are

• Process-minded, detail-driven, and reliable with strong follow-through.
• Comfortable working behind the scenes to enable others to win.
• Proactive problem solver who anticipates needs and improves workflows.
• Clear communicator who keeps the right people informed at the right time.

Other Details

This description is a summary and not an exhaustive list of duties. From time to time, you may be asked to take on tasks outside of this description. One thing we do not say at New West is, “It is not my job.” We welcome all qualified candidates to apply. The diversity of our workforce reflects the communities and customers we serve. Professional references may be required.