Outside Parts Sales (OPS)

Medicine Hat, AB

Why Work Here

Outside Parts Sales is a relationship driven role where you operate as the dealership’s presence in the field. You are the person customers call when they need answers quickly and solutions that keep trucks moving.

This role suits someone who enjoys independence, building trust, and growing a territory through consistent follow up and service. Success in this role comes from daily activity, strong relationships, and understanding how a shop operates.

You will work closely with Parts, Service, and Sales to support customer uptime and grow long term partnerships.

Treated Well

You will report to experienced dealership leadership who understand outside sales. You are trusted to manage your territory, plan your schedule, and run your day without micromanagement.

Trained Well

You will receive OEM product training, internal systems training, and ongoing support from the branch. We make sure you can confidently represent the dealership and provide solutions to customers.

Paid Well

Our compensation structure rewards activity, relationship building, and territory growth.

Expected earnings: $70,000 – $110,000 annually

Compensation includes
• Competitive base salary
• Monthly commission based on territory parts sales performance
• Health, dental, vision, life insurance, and EFAP benefits

High performing Outside Parts Sales representatives who consistently grow their territory have strong earning potential beyond the expected range.

The Role

Reporting to the Parts Manager, this is a Medicine Hat territory field position responsible for developing new business and maintaining existing customer relationships.

This role requires someone comfortable working independently, prospecting consistently, and maintaining a structured call schedule.

Business Development – 60%

• Grow territory sales through prospecting and relationship building
• Daily customer visits and cold calls to new and existing businesses
• Maintain a structured territory plan and call schedule
• Promote programs, specials, and product solutions
• Identify opportunities and close business

Customer Relationship Management – 30%

• Visit assigned customers regularly based on needs and volume
• Communicate order urgency clearly with parts counter staff
• Recommend companion parts and full solutions
• Work with Parts, Service, and Sales teams to support uptime

Administrative & Support – 10%

• Assist with collection of past due accounts
• Review special orders with Parts Manager prior to ordering
• Maintain organized customer records and follow ups
• Work professionally and cooperatively with the team

Education / Certification

• Valid Class 5 driver’s license required

Experience

• Previous outside sales experience preferred
• Heavy duty truck or commercial vehicle industry experience considered an asset
• Strong communication and organization skills
• Able to work independently and manage a territory
• Comfortable in a fast paced environment

3 Things To Be Successful as an Outside Parts Salesperson

1. Consistent activity and follow up

2. Relationship building and trust

3. Reliability and communication

About Us

We are New West Truck Centres, a trusted name in heavy duty trucks since 2008. From two locations, we have grown into a network of dealerships, body shops, and collision centres serving Alberta and interior British Columbia.

We represent Freightliner, Western Star, Thomas Built, Mitsubishi Fuso, Sport Chassis, Detroit Diesel, Cummins, Autocar and more.

Built by leaders who have worked at every level of the business, we understand dealership operations and customer expectations. Our people centered culture values every employee and supports growth across all our locations including Calgary, Balzac, Lethbridge, Red Deer, Medicine Hat, Cranbrook and Taber.