Warehouse Parts Assistant

Why Work Here

Working as a Warehouse Parts Assistant in the trucking industry can be a rewarding career choice for those who enjoy being part of a team, supporting customers, and contributing to a fast-paced business. In this role, you will have the opportunity to assist trucking companies, mechanics, and independent owner-operators by ensuring they get the right parts and solutions on time.

Treated Well
You’ll be working with a respected and knowledgeable manager who leads with calm professionalism and a genuine focus on employee success. They take the time to listen, provide guidance, and support your growth.

Trained Well
We invest in you. You’ll have access to in-house training programs, industry certifications, web-based learning, and ongoing career development opportunities that will strengthen your skills and prepare you for advancement.

Paid Well
Our total compensation package includes health, dental, vision, EFAP, life insurance, and job security.

Starting wage for the Warehouse Parts Assistant is $18-$20/hour.

The Role

The Warehouse Parts Assistant is responsible for supporting the receiving, organization, and movement of inventory within the parts department. This role requires strong attention to detail, organizational skills, and a willingness to work collaboratively in a high-paced environment.

Pick and Pack Orders – 60%

• Pulls and fills orders from stock; sets up orders for shipment, delivery, or pick-up

• Receives, verifies, and organizes incoming shipments to ensure accuracy and quality

• Places stock and supplies in designated locations or delivers to appropriate manager(s)

General Maintenance – 30%

• Maintains appearance of the Parts Department, including the front counter, display areas, and warehouse (dusting, wiping, sweeping, etc.)

• Assists Parts and Service personnel in locating required parts efficiently and professionally

• Keeps work areas neat, clean, and safe

Ad Hoc Projects – 10% (and important!)

• Operates forklift safely and appropriately

• May drive the Parts truck to pick up orders within the city

• Processes warranty parts scrap reports

• Manages dirty core inventory

• Processes dirty core returns

Education & Certification

• High school diploma (required)

• Class 1 or Class 3 driver’s license (asset)

Experience & Skills

• Minimum 1 year of shipping/receiving, supply chain, or warehouse experience (required)

• Propane forklift experience (asset)

• Ability to lift up to 50 lbs consistently throughout the day

• Positive, hardworking, and safety-minded approach to daily tasks

• Comfortable working in a high-pressure environment

• Occasional evening and weekend availability

• Professional presentation and communication with colleagues and customers

• Strong problem-solving skills: ability to define issues, collect data, and draw conclusions

What It Takes to Succeed

1. Problem-solving mindset – define issues, gather facts, and act decisively

2. Team-first attitude – always willing to help out

3. Growth mindset – eager to keep learning and developing

About Us

New West Truck Centres is a leading heavy truck dealer in Southern Alberta and British Columbia, representing Freightliner, Thomas Built, Sport Chassis, Detroit Diesel, Cummins, Autocar, and other brands of heavy-duty trucks. We saw the challenges our customers were facing in the industry and set out to raise the standard in accessibility, efficiency, and genuine quality.

With locations in Calgary, Balzac, Lethbridge, Red Deer, Medicine Hat, and Cranbrook, every member of our team plays a critical role in delivering customer service excellence.